Shipping Policy
we’re committed to delivering your order quickly and efficiently. Please review our shipping policies below to understand how we handle shipping, costs, and delivery timelines.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options and Rates
We offer a variety of shipping options to meet your needs:
Standard Shipping (3-7 business days): Calculated at checkout based on the weight, dimensions, and destination of your order.
Expedited Shipping (1-3 business days): Available for an additional fee, calculated at checkout.
Shipping costs are calculated at checkout, and you will see the final cost before completing your purchase.
Free Shipping
We offer free standard shipping on orders over $200 (if applicable). Free shipping only applies to addresses within Canada.
International Shipping
We ship internationally to select countries. Shipping rates and delivery times vary based on destination.
Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
Please allow 24-48 hours for the tracking information to update after receiving your shipping confirmation.
Delivery Times
Estimated delivery times are provided at checkout and vary based on your location and selected shipping option. While we strive to meet these estimates, occasional delays due to unforeseen circumstances (e.g., weather, carrier delays) may occur.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses.
Certain products, such as oversized or heavy items, may have special shipping requirements or restrictions. Any restrictions will be noted in the product description.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@fleetforgeparts.com with your order number and a description of the issue. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement.
Contact Us
If you have any questions regarding our shipping policy or need assistance with your order, please reach out to us at info@fleetforgeparts.com or (343) 430-4180 We’re here to help!
